How to stop having to sign into my bt email

#HOW TO STOP HAVING TO SIGN INTO MY BT EMAIL PLUS#
#HOW TO STOP HAVING TO SIGN INTO MY BT EMAIL DOWNLOAD#

I had to pay ВЈ38 a Month only for evening and week end calls and I cannot make any calls at day time.

I got switched to be in two weeks, shocking! It was the same old story. I got confirmation from him (verbally) if the problem still presit I can leave bt without any demand or fees. The bt engineer said вЂњif you are with be we will fix it in an hour you see sky doesnвЂ™t even know what they were doingвЂќ he insist us to move to bt. I was with sky on ВЈ26 a month contract (includes any time any network land-line/Mobile, international calls, fiber broadband) one day the internet stopped working and sky tried fixing but nothing helped (the engineers were from bt) after 3 engineer visits I was left with no internet for a month. Granted the net speed is pretty good when it works, it does dip quite alot.

#HOW TO STOP HAVING TO SIGN INTO MY BT EMAIL DOWNLOAD#

I rang for them to tell me the contract has been cancelled, i asked who by but they couldnt/didnt have a clue, so i told them i am the only person who can cancel, dont listen to anyone else and i even suggested setting up a private pin, not interested as said it will be done in a couple of days, this went on till marchвЂ¦Д¤ months i had to wait so be prepared, i think they didnt want to uphold the offers as to this day im still trying to get some of them, absolute joke, i need to know if ive got grounds to leave, i did get some compensation but it was only ВЈ50, make sure you download a recording app on youвЂ™re phone because they all lie, i think they get off on it, you get passed about from dept to dept,ДЄfter a while you dont want to ring them because you know how stressful it makes you.

Sounded fantastic, but then it began, installation date set, i waited in all day but nothing.

#HOW TO STOP HAVING TO SIGN INTO MY BT EMAIL PLUS#

I went with BT because they had an amazing deal on in the black friday event November 2018, there was ВЈ30 amazon gift card, ВЈ120 credit card, and ВЈ70 m&s vouchers, plus 50 speed, Hands down worst company for customer service, ive never had so many problems with getting my internet to go live. Getting another TopCashback new customer bonus in the process. This one lovely advisor agreed that my contract could be terminated with no penalty payable thus allowing me to swop everything over to Sky instead. I was appointed my own complaints person who listened to my troubles of the past year and agreed that my issues were a huge concern and none of them should have happened. Big piece of time saving guidance here, ask to be put straight through to here if your complaint warrants it. Eventually I was passed through the customer resolutions department. I complained and complained until the compliant was escalated. I was not going to pay a penny more to BT for anything with the terrible customer service, shoddy slow product, high prices and sneaky customer lock in tactics. I was not prepared to accept this and by this point I wanted out. I was told the cancellation fee as I was still in broadband contract was ВЈ180!! I was raging at this point that they had tricked me into a contract that was mismatched. When its came to month 13 I was tied in and had to revert to standard monthly landline billing of ВЈ20ish per month. What I hadnвЂ™t quite appreciated through not reading the TвЂ™s and CвЂ™s properly when I signed up was that I had signed up to a 12-month phone contract and an 18-month broadband contract.

How to stop having to sign into my bt email